Kinda makes you hesitant about visiting Stats again due to the poor customer service.Choctaw Casino is the largest gaming facility in Oklahoma. But what ever the case was, she never came this check on us after we received our appetizer & drinks around 8:45. If there was a problem in the kitchen & the food was going to be delayed coming out, I feel the server should have informed us of the wait. We also, noticed that the couple that was seated prior to us, had the same waitress as we did & they hadn’t received their order at all & they didn’t order appetizers-just their main course. We noticed, a male server had waited on 4 tables, gave them prompt attention, kept their glasses refilled, & constantly checked on them to see if they need anything.

So, now it’s an hour later, my husband’s soda has not been refilled nor have we received our main course & the waitress has been “MIA”. Our drinks & appetizer came out in 10 minutes.around 8:45. So, 8:31 we placed the order for our main course-the combination platter- in addition to our drinks(sodas) & appetizer (nachos & queso). We had to wait 10 minutes before the waitress acknowledged us, after countless times walking past our table. The problem occurred after we were seated around 8:20. First of all, we had to wait about 15-20 minutes to be seated-that was not a problem, we didn’t mind the wait, especially for the brisket. almost as if we entered the “twilight zone”. The food is always cooked to perfection & the brisket is always tender and well seasoned but most of all they exhibit excellent customer service. My husband and I frequently visit Pearl River Resort & love eating at Stats. Barcelo Bavaro Palace All Inclusive Resort.Finest Punta Cana By The Excellence Collection All Inclusive.Hilton Tulum Riviera Maya All-Inclusive Resort.

Hotels near Geyser Falls Water Theme Park.Hotels near Pearl River Resort and Casino.

Restaurants choctaw casino